Browsing by Subject "Customer service"

Now showing items 1-20 of 36

    • Analysis of analyzen from a copywriter's perspective 

      Bashar, Ishraq (Brac University, 2021-10)
      According to my viewpoint the internship program is an extremely valuable program as it teaches and endows experience unto every student under the program which in turn prepares the for the corporate life which lies ahead. ...

    • Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch 

      Naureen, Sabah (Brac University, 2021-06)
      The report titled Analysis of customer service activity by Jamuna Bank is the combination of my experience of 3 months internship in Progati sarani branch of JBL. I worked here as an intern for a partial requirement of ...

    • Analysis of customer service and general banking activities of Exim Bank Ltd. 

      Shafi, Md. Rafi (BRAC University, 2016-09-07)
      EXIM Bank started in 1999 under the name of “Bengal Export Import Bank Limited”. The conducts their business based on Islamic Shariah. Currently they have 105 branches all over Bangladesh and one of the leading company in ...

    • An analysis of the relationship quality between Philip Morris Bangladesh Ltd. and their retail customers 

      Hossain, Md. Imran (BRAC Univeristy, 2018-04-07)
      This is an Internship report based on the research on Relationship Quality between Philip Morris Bangladesh (PMB). PMB has been doing business in Bangladesh since 2008 and they are now the second largest market share ...

    • Analysis on consumer experience of HungryNaki.com 

      Shreela, Ajhara Sadhya (Brac University, 2021-10)
      HungryNaki.com was first launched in the year 2013. It was the first online food delivery business in Bangladesh. The purpose of the report is to examine all aspects of HungryNaki.com's customer experience. Hungynaki.com ...

    • Analyzing the customer’s perception about the service quality of customer service team of bKash 

      Alam, Tasnova (BRAC University, 2018-09)
      In this report, I have tried to find out the customers’ perception towards the service quality of customer service team of bKash limited. For this, I did a survey on 50 people who took services from different bKash customer ...

    • Comparison of customer service between Janata Bank Ltd and BRAC Bank Ltd 

      Haque, Tasfin Iftekharul (BRAC University, 2018-12-02)
      I am doing my internship in the Janata Bank Ltd. From the very first time I was in doubt with their customer satisfaction. Their service quality was low and that is why they might be losing revenue. Then I scrolled through ...

    • Customer perception on general banking activities of Prime Bank Limited Banani branch 

      Tasnim, Zarin (BRAC Univeristy, 2017-04-27)
      After completing the various course work of four years undergrad life, learning through the practical knowledge is the second step. The internship program of three months gives that opportunity to every student. As per the ...

    • Customer perspective of ICB 

      Khan, Rahbir Farabi (BRAC University, 2016-01-11)
      The Investment Corporation of Bangladesh (ICB) was established in October 1976, under the “Investment Corporation of Bangladesh ordinance, 1976(No. XL of 1976)”. ICB was established to develop capital market to mobilize ...

    • Customer satisfaction on client service Department of Asiatic EXP 

      Shiraj, Md. Sakif (BRAC University, 2017-03-27)
      Being sufficiently lucky to be an intern of the Client service department of the greatest BTL Marketing organization in the country, Asiatic Experiential Marketing Limited (Asiatic EXP). I could see transition which is ...

    • Customer satisfaction on customer service of IFIC Bank limited 

      Mondal, Tanushree (Brac University, 2020)
      This report starts with the overview of internship. Then the description of student information, internship information and internship outcome. Internship information contains period, internship supervisor’s name, job ...

    • Customer satisfaction on customer services of UCB Bank 

      Afroz, Ridita (Brac University, 2022-02)
      I have secured an intern position at UCB Bank Sonargaon Janapath branch at uttara. So i have written a report in the context of this bank. My report topic is “customer satisfaction on customer services of UCB Bank. Doing ...

    • Customer service & customer’s satisfaction of Trust Bank Limited 

      Fardous, Farhin (Brac University, 2021-01)
      As a financial Organization having a great commitment towards financial and social advancement of Bangladesh, Trust Bank began its excursion in 1999 and after that it has been established itself as one of the prominent ...

    • Customer service & distribution of Nestle Bangladesh Limited 

      Tahsin, Tasmia (BRAC University, 2016-12-11)
      “Nestlé is the leading nutrition, health and wellness company throughout the world. It enhance lives with science-based nutrition and health solutions for all stages of life, helping consumers, care for themselves and their ...

    • Customer service and satisfaction of Agrani Bank Limited 

      Afroz, Sadia (BRAC University, 2018-04-05)
      I have got a great opportunity to complete my internship in the most renowned bank in Bangladesh, Agrani Bank Limited. As a Human Resource Management student it was a great experience to me to work in Agrani Bank as an ...

    • Customer service and satisfaction of Prime Bank Limited 

      Saba, Husnus (BRAC University, 2017-11-27)
      I have got a great opportunity to complete my internship in the most renowned commercial bank in Bangladesh, Prime Bank Limited. As a Human Resource Management student it was a great experience to me to work in Prime Bank ...

    • Customer service and satisfaction of Standard Bank Limited 

      Mandal, Anik (BRAC University, 2016-05-22)
      I have chosen Standard Bank Limited (SBL) for gaining on-field experience as an intern for a period of three months starting from 01st February 2016 till 30th April 2016, as a part of my internship program of Masters of ...

    • The customer service department’s approach towards user feedback in Backpack Technologies, Inc.. 

      Siddiqui, Sadia (BRAC University, 2018-08-02)
      My Internship report was about “The Customer Service Department’s Approach Towards User Feedback in Backpack Technologies Inc.” where I have worked for a period of 4 months. This report was also intended to examine the ...

    • Customer service dynamics of Social Islami Bank LTD 

      Paul, Aditi (BRAC Univeristy, 2017-04-18)
      In the modern world, banks play a pivotal role in the field of economic development. It occupies a very important place in any nation’s economy. It is very necessary to understand that no nation can gain success if its ...

    • Customer service of Grameenphone 

      Raj, Muradul Haque (BRAC University, 2016-04-25)
      As the number one telecom operator in Bangladesh, Grameenphone is continuing their operation in Bangladesh from last 17 years always coming up with new ideas regarding its products and services. From their many services, ...